What makes us different here at The Dragonfly?
We want you to be confident and show the world just how beautiful you are. Having the right outfit can help accent your beauty!
How long will it take to get my order?
We ship within 1-2 business days of the order being placed.
How do I return my order?
Due to the volume of orders we receive, we do not technically do exchanges. We are unable to guarantee the item/size you need will be available once your return is received. Therefore we suggest placing an order for the item/size you would like and sending the previous item back for store credit.
If you received defective merchandise, please contact our customer service department within two business days so we can correct the issue.
1. Refer to the complete Return Policy above to ensure that your return meets all criteria.
2. Complete the return form that is included in your order and include it inside the package with the item/s you are returning.
3. Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer's responsibility unless otherwise stated. We recommend using a carrier that provides tracking information for your record. We are not responsible for any lost or damaged merchandise while in transit.
4. Once your package is received please allow us up to five business days for processing. When your return is processed you will receive an email notification with the status of your return.
2. Undeliverable orders due to error on your part will require re-shipment and will be charged to you.